Privacy Policy

PBW - Portugal Boutique Winery values its users' privacy and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information Collected

PBW may collect the following types of personal data:

Data provided directly: Name, email address, phone number, address, payment information, and other data provided during registration or purchase.

Data collected automatically: IP address, browser type, operating system, pages visited, time spent on the site, and other information generated during site navigation.

Cookies and similar technologies: We use cookies to enhance user experience, personalize content, and collect analytical data.

2. Purpose of Data Processing

Your personal data will be used for the following purposes:

- Processing orders and providing services;

- Communicating with users, including sending newsletters, promotions, and notifications;

- Analyzing user behavior to improve the site experience;

- Complying with legal and regulatory obligations;

- Ensuring security and preventing fraud.

3. Legal Basis for Processing

The processing of your personal data is based on the following justifications:

-Execution of a contract;

- Compliance with legal obligations;

- Explicit consent from the user;

- PBW’s legitimate interest, such as improving services and protecting the site.

4. Rights of Data Subjects

As a user, you have the following rights concerning your personal data:

- Right to access your personal information;

- Right to correct inaccurate or incomplete data;

- Right to have your data erased (“right to be forgotten”);

- Right to restrict data processing;

- Right to object to processing for specific purposes, such as marketing;

- Right to data portability;

- Right to withdraw consent at any time without affecting the legality of prior processing;

- Right to lodge a complaint with the competent data protection authority (Comissão Nacional de Proteção de Dados - CNPD).

To exercise your rights, contact us at: info@pbw.pt.

5. Data Retention

Personal data will be stored only for as long as necessary to fulfill the purposes outlined in this policy, except where a longer retention period is required by law.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that these transfers are protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

7. Data Security

PBW implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or disclosure. Despite our efforts, no method of internet transmission is entirely secure, and we cannot guarantee absolute security.

8. Use of Cookies

Cookies are used to improve navigation on the site, personalize content, and collect information for statistical purposes. You can configure your browser to reject cookies, but some site functionalities may be limited. For more details, please refer to our Cookie Policy.

9. Minors

PBW does not knowingly collect personal information from individuals under the age of 18. By using our site, you confirm that you are of legal age as defined by your country of residence.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated through a notice on the site or via email. We recommend that you review this policy periodically.

11. Contact Us

For questions related to this Privacy Policy or the processing of your data, please contact us: info@pbw.pt.